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Kent, Gary, Bruce and Michael
Dear Friends,
What a day we had on May 26! Our 2018 Customer Appreciation Day also served as a celebration of Swezey’s 100th anniversary in business, and hundreds of loyal customers came out to help us mark this milestone. Along the way, we received awards from the mayor of Patchogue, who praised our community service, and the Brookhaven town supervisor, who told a personal story about how we solved his plumbing problem.
Few businesses make it to the century mark, and we want to take this opportunity to thank our customers for your confidence in us and for all the positive feedback you send our way — more than 700 positive reviews in just the past two years!
We were especially touched by a handwritten note sent to us by Audrey R., of Center Moriches: “Sorry to miss Swezey’s Appreciation Day, but I’m 96 years old and can’t get around anymore. I just want to express how much you’ve helped make my home comfortable all these years since 1960. Not many companies like yours deliver such service. Congratulations!”
For Audrey and all our other customers, we want you to know that Swezey is more committed than ever to keeping you warm and safe. After all, that’s our job! Please call us and let us know how we can help you this season.
Warmly,
Bruce, Gary, Kent and Michael

Visa gift card
Like to shop? Here’s your chance to win some bonus bucks!
Read this newsletter and go to SwezeyFuel.com/contest to enter. All entries received by 1/18/19 with the correct answers will be entered into a drawing for a $500 gift card. Three winners will be selected!
No purchase necessary. A purchase will not increase chance of winning. See contest page for details.

Leaves
Throughout our 100 years in business, we have always looked for ways to make our customers’ lives easier and save them money. That’s why we offer a full range of programs like automatic deliveries to avoid run-outs and service plans to keep your equipment running efficiently and to save you money on repairs and fuel.
Our growth as a business, as well as our long-term commitment to you, can be seen with the new products and services we continue to bring to you, with solar energy being our latest addition.
What’s more, our highly trained service technicians have the skills to handle all repairs, tune-ups and installations. You can feel confident that we will get the job done right the first time — and we will stand behind all our products and service work.
As the weather keeps getting cooler, remember that we are here for you, with the resources and experience to care for you no matter what our next Long Island winter brings. Browse our site to see all that we can do for you.

“I am very glad that I am a longtime customer of Swezey Fuel. When Swezey says 24/7 service, they mean it!”

—Charles C.

This is the time of year when you want to make wise choices to stay comfortable while you keep your energy costs under control. Here are some tips to help you.

Stay with Heating Oil

Technician
In just the past few years, we have seen significant improvements in oil heat’s efficiency and cleanliness, thanks in large part to vast reductions in the sulfur content of heating oil.
Moving forward, heating oil will burn even more cleanly, and with lower emissions, than natural gas. You will also experience better heating efficiency and easier maintenance since today’s high quality heating oil creates fewer deposits inside your boiler or furnace.
Heating oil also includes biofuel — a blend of clean-burning heating oil and renewable materials, like vegetable oils. Because it integrates seamlessly with all heating oil systems, no changes to your heating system are necessary!
Research continues on developing oil heat equipment and biofuel blends. The mission: To transition to even higher levels of biofuel that can be matched to highly efficient, groundbreaking equipment. Don’t miss out!

Put Your Comfort on Automatic

Do you get automatic deliveries? When you’re on our automatic delivery schedule, we’ll know when you need fuel and we can adjust your schedule with the weather forecast. If you call in your order, you run the risk of running out, especially during super-cold temperatures, when you burn through much more fuel than usual, and everyone is calling in at once.

Get the Most from Your Heating System

Cat on heater
To get the most out of your oil heat system, check out these tips on how to keep it running safely and efficiently.

  • Keep the area around your system as clean and clutter free as possible. Never store anything flammable near your system!
  • Keep registers, baseboards and radiators clean and unobstructed to ensure maximum airflow.
  • If you have a steam boiler, check the water gauge periodically. Low water levels are a leading cause for shutdowns. Steam boilers should also be “flushed” when the water in the gauge looks rusty.
  • If you have an oil furnace, change or clean the filter on a regular basis during the heating season. Dust, dirt, pet hair and other debris all get trapped by your filter. A dirty filter compromises efficiency and can even result in a shutdown.
  • Never set your thermostat below 60 degrees. When your thermostat setting is too low, you risk frozen pipes. Water pipes near outside walls or in unheated spaces are especially prone to freeze-ups.

Raising Smart to a Higher Degree

Smart thermostat
A smart thermostat is a great addition for an oil-heated home. A Wi-Fi enabled thermostat allows you to view and change temperature settings, check local weather conditions and more, all from your smartphone, computer or tablet.
Once the smart thermostat gets installed, you register it online. This enables access from any location. If you’re away from home, you can use your phone or tablet to adjust the temperature setting so your home is at the perfect temperature when you return.
Some thermostat models even allow you to adjust temperatures to your comfort and over the next few days your thermostat will “remember” the temperatures you like and build a schedule based on your patterns. This is a smart way to save on energy costs year round.
Carbon monoxide alarm

Safety Corner

You probably already know that oil heat poses a very low risk of carbon monoxide poisoning. If an oil burner malfunctions (most often due to a lack of maintenance), the safety devices in the unit will typically shut the furnace or boiler off.
Plus, you will usually see smoke coming from your boiler or furnace to indicate that something is wrong. A gas heating system, on the other hand, usually does not issue a visual warning sign if there is a carbon monoxide problem.
Bicycle helmet
Of course, this doesn’t mean that oil heat consumers shouldn’t have working carbon monoxide detectors inside their homes, especially near all bedrooms. There are many sources for carbon monoxide leaks, including the following:

  • back drafts, caused by pressure imbalances near the heating system
  • an idling vehicle that’s been left in an attached garage
  • a blocked flue

Lance Marques
Q: What are some of the mistakes people make when buying a new heating system?
A: In my experience, here are the big ones:

  • Installing an oversized system. The right size system (measured by Btu output) will deliver the perfect amount of warm air to your home with the greatest efficiency. You’ll feel comfortable without paying a fortune.
  • Choosing the wrong contractor. You can invest in the best system in the world, but if your contractor installs it improperly, you will not get the comfort and savings you paid for.
  • Waiting too long. By delaying the inevitable, you risk reducing your options and compromising your comfort.

Q: Why is heating oil safer than natural gas?
A: For starters, heating oil cannot explode. The fuel that is stored in your tank is very safe. If you dropped a lit match into a bucket of heating oil, the flame would go out just as if you dropped it into water. Oil heat also poses a very low risk of carbon monoxide poisoning.

Family member
Our third-party-notification program ensures that family members and friends you care about never lose heat due to unpaid bills. If someone does not respond to a fuel bill, we’ll contact their designated third party to make sure everything is OK.
There is no financial responsibility for the third party, but this program ensures that vital fuel deliveries are not interrupted, and you can feel good about protecting loved ones from an unnecessary loss of heat. Call us today to enroll.

Gene Garruppo
Gene Garruppo estimates that he has installed more than 1,000 heating systems during his 27 years with Swezey. Perhaps he installed the one that is in your home right now!
Skills and dedication like Gene’s are hard to come by these days, which is why we have mixed feelings about his retirement, which took effect on September 14.
We will miss his knowledge and his work ethic. We could always count on Gene to be the first one “on deck” during winter emergencies. He served as a role model for the rest of our technicians.
Gene has earned some well-deserved rest — not just for his loyal service to Swezey, but for all he has done to keep our customers warm and safe.
Gene describes working here as a great experience, and he has fond memories of many laughs with fellow technicians over the years.
Thank you, Gene! All of your friends at Swezey wish you a happy, healthy and fulfilling retirement.