Written on: May 21, 2015

Dear Friends,
This winter was an extraordinarily tough one, especially during the month of February, which turned out to be one of the coldest on record. The extreme temperatures, coupled with snow and ice storms, created challenges for everyone’s personal comfort. Throughout this difficult time, our service and delivery teams worked tirelessly to take care of our customers.
All winter our drivers logged many miles getting oil to our customers, often trudging through snowdrifts to reach customers’ tanks. (For those of you who were able to clear paths to your tank before we arrived, thank you!) Meanwhile, our technicians often worked late into the night making repairs and restoring heat.
The one silver lining in all of this turned out to be heating oil prices, which fell sharply in the fall and early winter, reaching their lowest point in six years. (Please read the rest of this newsletter to learn how the oil markets are repeating history from 30 years ago.)
As we now enjoy the warm weather, remember that we can help you this season as well. Whether it’s a repair, a tune-up, new cooling or heating equipment installation or plumbing services, our team can take care of virtually any issue that affects your home comfort.
We hope you will talk to us about some of the ways we can keep you more comfortable and save you money this season.
Warmly,
Bruce, Gary, Kent and Michael