Written on: November 28, 2016

Dear Friends,
Last winter, we received this heartwarming email from Michael Anthony Conte, a customer in Port Jefferson:
“On January 26 at 11:30 p.m., in the middle of the blizzard, your techs arrived at my home to fix a burner that was not operating because a sensor needed to be replaced. Thank you for the incredible emergency service!”
We love reading messages like these because we are very proud of our service team. Many of them have been with us for a long time, so they’ve seen just about everything and can solve even the most complex equipment problems.
We know that our ability to take care of you starts with our amazing employees. In addition to having years of expertise, they are also nice people who truly care about you, whether they are making a repair, talking with you on the phone or filling up your tank.
Our goal is to remain the absolute best fuel delivery and service provider on Long Island. To reach that goal, we need your help. Please take just five minutes to fill out the survey we’ve included. We promise to read each response carefully, and use what we’ve learned to do even better.
To thank you for your time, every completed survey we receive will be entered in a drawing to win the new iPad PRO — valued at $799.
We look forward to getting your response. Remember, we are here for you whenever you need us — day or night.
Warmly,
Bruce, Gary, Kent and Michael