EasyPay Frequently Asked Questions
Q: How do you estimate my EasyPay payment amount?
A: We estimate your fuel needs based on your past usage, then multiply that number by the expected price of heating oil for the coming season. The total amount—after any credit balance on your account is applied—is then divided by 11 months.
Q: What happens if my fuel bills are higher or lower than my EasyPay amount?
A: If our estimate is too high or too low, we can adjust your monthly payment amount.
Q: How do I pay you?
A: You will receive a statement at the same time each month, which you can pay by check, credit card or I-Checks (our electronic funds transfer program).
Q: How do you predict the price of oil?
A: Estimating the price of oil is a bit like trying to predict the stock market—there’s just no way to know for sure where prices will head. We predict prices based on history and market projections at the start of the heating season.
Q: How does my 2 percent rebate work?
A: We will automatically credit you annually on any monthly credit balance as long as you stay on EasyPay.
Q: What is I-Checks?
A: I-Checks is our Electronic Funds Transfer (EFT) program, which authorizes your bank to cut a check for a given amount on particular day of the month.
Q: How do I sign up?
A: If you want to enroll in our EasyPay plan, please contact us today.